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Diversity in Electronic Health Records Implementation and its Impact on the Quality of Care Provided in Public Healthcare Centres in the State of Kuwait
Rabiah, Shaimaa Nasser Yacoub ID 000038
- Publisher
- Maastricht School of Management (MSM)
- Year
- 2022
- URL
- forms.office.com
- Series
- DBA Dissertation
- Keywords
- Dynamic Capabilities EHR EHR Implementation Electronic Health Records Health Information Technology Information Systems Information Technology Meaningful Use Prescription Error Public Hospitals Quality of Care RBV Resource-Based View Test Duplication
Due to the rapid development of information technology and its impact on developing the management practices in several industries and sectors, the healthcare sector and information technology management is the concern of this research. Due to the importance
of health information technology systems, HIT participates in planning, gathering, storing, retrieving, and transferring patients’ health information to enhance healthcare quality services (Pinsonneault et al., 2017). One of the most effective health information technology systems is electronic health records (EHR).
This research aims to examine the effect of EHRs implementation on the quality of care through determining the meaningful use of EHR by doctors. Also, meaningful use, prescription errors, and test duplication are examined as the quality-of-care aspects. The
investigation includes the seven public hospitals in the State of Kuwait. Further, the level of diversity for EHR implementation is assessed to determine the functions implemented. Resource-based View (RBV) theory and dynamic capabilities are applied to the conceptual research model. The data was collected from 1,500 patients who visited one of the hospitals using an online survey. Heads of the Information Technology department from each hospital determined EHR functions through an online survey. In addition, 22 doctors have been interviewed online and face to face who use EHR.
Partial least square structured equation modelling (PLS-SEM) has been used to examine the effect of EHR implementation on the quality of care of the service provided. The findings revealed that EHR implementation affects the quality of care through meaningful use and test duplication, as the results are significant. Prescription errors have no significant effect on the quality of care directly. The effect of the level of diversity is statically substantial on the quality of care. According to empirical results, the research findings and the interviews suggest that quality of care is required to be improved through the development of EHR implemented in the hospitals to maintain patients’ health.
of health information technology systems, HIT participates in planning, gathering, storing, retrieving, and transferring patients’ health information to enhance healthcare quality services (Pinsonneault et al., 2017). One of the most effective health information technology systems is electronic health records (EHR).
This research aims to examine the effect of EHRs implementation on the quality of care through determining the meaningful use of EHR by doctors. Also, meaningful use, prescription errors, and test duplication are examined as the quality-of-care aspects. The
investigation includes the seven public hospitals in the State of Kuwait. Further, the level of diversity for EHR implementation is assessed to determine the functions implemented. Resource-based View (RBV) theory and dynamic capabilities are applied to the conceptual research model. The data was collected from 1,500 patients who visited one of the hospitals using an online survey. Heads of the Information Technology department from each hospital determined EHR functions through an online survey. In addition, 22 doctors have been interviewed online and face to face who use EHR.
Partial least square structured equation modelling (PLS-SEM) has been used to examine the effect of EHR implementation on the quality of care of the service provided. The findings revealed that EHR implementation affects the quality of care through meaningful use and test duplication, as the results are significant. Prescription errors have no significant effect on the quality of care directly. The effect of the level of diversity is statically substantial on the quality of care. According to empirical results, the research findings and the interviews suggest that quality of care is required to be improved through the development of EHR implemented in the hospitals to maintain patients’ health.